Amenities, Aquasserenne

AMENITIES   
& Services

AQUATICA - Conference

Aquatica, A theatre-style conference hall with a comfortable seating capacity of 115 people, equipped with all the latest high-tech audio and video facilities, embodies the 'business-with-pleasure' principle of the Aquasserenne. Corporate meetings, seminars, celebrations and other events can be turned into delightful memories. It can be easily transformed into a glittering banquet hall, venue for a dance party, place to play musical chairs or any such activity of gorgeous celebration or gregarious togetherness.

Swimming Pool

Finished elegantly with all modern amenities and facilities, in the middle of a natural pond, the crystalline waters inside the pool and the tranquil waters of the lake all around merge mesmerizingly into the blue horizons with the green line of the coconut palms forming the dividing line.

Antique Gift Shop

Stocked with a wide variety of mementoes, gift articles, antique articles of collector's value, traditional handicraft items, etc., at the lowest selling price, the Antique Gift Shop is a shopper's paradise for tourists.

Cultural Programs

Traditional and ritual performing art forms, like Kathakali, the classical dance-drama, traditional martial art forms like Kalarippayattu, the forerunner of Kung Fu, and other art forms of Kerala will be staged on request.

Safe Deposit Locker

These will be made available to the tourists for the safe-keeping of their valuables, like documents and jewelry items, thus taking away a great burden from the minds of the leisure-loving tourists.

Currency Exchange

This will be a 24-hour service for the tourist so that he will never find himself in need of the local currency for his excursions and shopping trips.

Sight-seeing Trips

These trips will be arranged on request, using the resort's available facilities for conducting short trips and doing the liaison work for other trips.

Doctor on Call

An allopathic doctor will be available 24 hours a day, seven days a week for attending to cases needing immediate medical attention.

Baby Sitting

Experienced ayahs will be available for baby sitting as and when requested.

Room Service

There will be an 18-hour room service from 6 AM to 12 midnight every day of the week.

Sunset Cruises

Every day a short cruise is conducted to allow the tourists to imbue soulful s of the glorious western horizon when the sun goes down.

Indoor Games

Facilities equaling international standards and norms are available for Indoor games like carom board and table tennis.

Outdoor Games

Volley ball and Badminton courts are ready for those who are interested in outdoor games.

Poolside Services

Water Polo for the grown-up and stuffed toys for the children with food service for all are some of the pool side facilities provided.

Beach Visits

A picturesque and unblemished stretch of virgin beach lies on the west side of the resort, just less than a Kilometer away. You can freely wander along the beach drinking in the panoramic view or engaging in other seaside pastimes.

Laundry and Dry Cleaning Services

Modern facilities for laundry and dry cleaning ensures that all your clothes and sheets are ready whenever you need them.

 

Aquasserenne

South Paravoor P.O.,
Kollam (Dt) - 691 301,
Kerala State, India.
Tel : +91-474-2512410 to 16, 3260516
Fax. +91-474-2512104
E-mail: info@aquasserenne.com

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South Paravoor P.O.,Kollam District - 691 301,
Kerala State, India.
Tel : +91-474-2512410 to 16, 3260516
Fax. +91-474-2512104
E-mail: info@aquasserenne.com

Privacy Policy

Aquasserenne knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Your privacy is important to Aquasserenne.

This Privacy Policy explains our collection of your personal information when you are on our website and when you use our products and services and the treatment of information that we collect. By using the Service, you are accepting the practices described here.

Aquasserenne may collect and use information that you provide for the purpose of registering with the website, for the purpose of subscribing to our services, for getting newsletters, etc and any other information that you send.

Aquasserenne may use your personal information for enabling your access to and use of the website services, administering this website, sending you information on services that you may need or are interested in and booking such services in advance for you.

Where Aquasserenne passes on your personal information to its business contacts for the above purposes, it will ensure that they are obliged to use that personal information in accordance with the terms of this privacy statement.

Aquasserenne may disclose your personal information to the authorities required by the law of the land to the extent that it is required by law when compelled to do so in connection with any legal proceedings or prospective legal proceedings.

Aquasserenne will store all the personal information it collects on its secure servers and will take all precautions, reasonable and technical, to prevent the loss, misuse or alteration of your personal information.

There may be links to other websites in this website. Aquasserenne is not responsible for the privacy policies or practices of any third party that may access information through these links.

You should check this page occasionally to ensure you are familiar with any changes, as Aquasserenne may update this privacy policy, when such amendment or addition is required, and post a new version on this website.

Disclaimer

Aquasserenne cannot be held responsible for the content, accuracy, or availability of any external sites linked from within pages on this website.

General Conditions for Credit Facility

No staff shall give any credit to any guest or corporate or travel agent without a proper sanction from the General Manager or Accounts Department. Any credit facility given shall be an unauthorized credit and the team member shall be personally liable for the same. In the event of credit not being realized before the disbursement of current month salary, the management shall be constrained to hold back the salary. It is also clarified that such team members will not be paid any reimbursement of expenses for recovery of funds or any duty leave for the same. It shall be their personal liability.

Credit facility also means Bill to company

After inquiries into the status/position/behavior/payment of the party, the management will decide to approve or not to approve any credit, the limit of possible credit amount and the period up to which credit can be allowed.

Kindly direct the guest/travel agent/corporate to apply for the credit facility on a standard format, which need to have the complete details of the concerned organization along with the relevant documents.

Credit Policy:

Responsibility:

The ultimate responsibility for compliance with credit policy lies with the Unit Finance Manager. The Unit Finance Manager is specifically responsible for:

Cancellation Policy:

In case of any cancellation, the reservation department will request the TA / Company to give a Notice in advance as follows:

Retention charges will be applicable for all cancellations if not received within the notice period. Any cancellation/reduction in number of rooms that have been confirmed and not utilized will be liable for a retention.