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South Paravoor P.O.,Kollam District - 691 301,
Kerala State, India.
Tel : +91-474-2512410 to 16, 3260516
Aquasserenne knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Your privacy is important to Aquasserenne.
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Aquasserenne may use your personal information for enabling your access to and use of the website services, administering this website, sending you information on services that you may need or are interested in and booking such services in advance for you.
Where Aquasserenne passes on your personal information to its business contacts for the above purposes, it will ensure that they are obliged to use that personal information in accordance with the terms of this privacy statement.
Aquasserenne may disclose your personal information to the authorities required by the law of the land to the extent that it is required by law when compelled to do so in connection with any legal proceedings or prospective legal proceedings.
Aquasserenne will store all the personal information it collects on its secure servers and will take all precautions, reasonable and technical, to prevent the loss, misuse or alteration of your personal information.
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General Conditions for Credit Facility
No staff shall give any credit to any guest or corporate or travel agent without a proper sanction from the General Manager or Accounts Department. Any credit facility given shall be an unauthorized credit and the team member shall be personally liable for the same. In the event of credit not being realized before the disbursement of current month salary, the management shall be constrained to hold back the salary. It is also clarified that such team members will not be paid any reimbursement of expenses for recovery of funds or any duty leave for the same. It shall be their personal liability.
Credit facility also means Bill to company
After inquiries into the status/position/behavior/payment of the party, the management will decide to approve or not to approve any credit, the limit of possible credit amount and the period up to which credit can be allowed.
Kindly direct the guest/travel agent/corporate to apply for the credit facility on a standard format, which need to have the complete details of the concerned organization along with the relevant documents.
The ultimate responsibility for compliance with credit policy lies with the Unit Finance Manager. The Unit Finance Manager is specifically responsible for:
In case of any cancellation, the reservation department will request the TA / Company to give a Notice in advance as follows:
Retention charges will be applicable for all cancellations if not received within the notice period. Any cancellation/reduction in number of rooms that have been confirmed and not utilized will be liable for a retention.